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couch.cx

Michael Couch

Michael Couch

Builds AI-nativesystems that survivethe real world.

Technology strategy, automation, CRM, marketing systems and product development — turned into operating infrastructure that complex organizations can actually use.

Role
VP, Technology Strategy & TransformationRAPP / Omnicom
Studio
couch.cx
Focus
AI-native products · agentic workflows · commercial infrastructure

/ 01 Work

I work where strategy, technology and execution start to break apart.

  1. 01
    AI-native productsTools designed around intelligence, automation and rapid iteration.
  2. 02
    Automation infrastructureSystems that reduce drag and increase operating leverage.
  3. 03
    CRM + marketing technologyCustomer, campaign and journey systems built for execution.
  4. 04
    Agentic workflowsPractical AI workflows that expose signals and move work forward.
  5. 05
    Data activationTurning fragmented data into usable commercial intelligence.
  6. 06
    Enterprise transformationConnecting ambition to systems, teams and delivery.
  7. 07
    Product incubationFocused experiments built to test markets and create leverage.

/ 02 Belief

Most organizations do not fail because they lack ideas.

They fail because their systems cannot carry the weight of their ambition.

The work is the connective tissue: how decisions move, how signals surface, how teams execute, and how fast the organization learns.

Build the system.

Expose the signal.

Shorten the loop.

/ 03 Systems

A small index of products and experiments built through couch.cx.

/ 04 Archive note

Michael Couch is a technology strategy and transformation leader working across AI-native product development, automation infrastructure, CRM, marketing technology, customer experience, data activation and enterprise transformation. He is VP, Technology Strategy & Transformation at RAPP / Omnicom and founder of couch.cx.

/ 05 Contact

For product, automation, AI infrastructure, marketing systems or transformation work.

michael@couch.cx

We are all customers.